Question 1

Models

Accepted Answer

ezH2O® bottle filling stations provide convenient, sustainable and healthy hydration. They are ideal for environments both indoor and outdoor, including education, commercial, parks and recreation, government, health care, public facilities, fitness clubs and hospitality. Our expansive portfolio offers solutions to fit every budget and installation requirement. Options include standard single and bi-level, mechanical, energy efficient, surface mount, vandal resistant, architectural and retrofit models.

ezH2O® Enhanced

The perfect solution for nearly every application, the enhanced ezH2O models have all the great features of the original line with added ingenuity. With LED lighting to illuminate dark hallways and an energy savings mode that helps reduce energy costs, Elkay’s enhanced models have been the customer choice for years.

Installation Application: Wall mount.

ezH2O® Original
Elkay’s original bottle filling stations offer ezH2O’s essential features and benefits. In models for numerous applications to fit your needs.

Installation Applications: Wall mount and in-wall.

ezH2O® Outdoor Bottle Filling Stations

Designed specifically for outdoor installations, we offer a family of bottle filling stations ideal for parks and recreation areas, pools, golf courses, stadiums and school and business campuses. Some models included in the original ezH2O line are also rated for outdoor use, such as our vandal resistant and legacy models.

Installation Applications: Wall mount and pedestal.

Question 2

Filtration

Accepted Answer

What kind of filter is used in the bottle filling stations?
The WaterSentry® filter is a carbon block filter with a polypropylene pre-filter that is rated to NSF 42 and 53 for lead, chlorine, taste and odor. It is rated for 3,000 gallons.

What does the filter remove from the water?
Elkay’s WaterSentry® Plus filter reduces aesthetic chlorine, taste and order, Class 1 particulate and lead. The filter has a rated capacity of 3,000 gallons.

How long does a filter last?
The WaterSentry® Plus filters are rated for 3,000 gallons which is about 24,000 16-oz. bottles. Actual filter life depends on your water conditions. We recommend changing the filter at least once a year.

What do the lights mean on the bottle filling station? How do I know if the water is safe to drink?
The LED lights on the bottle filling station indicate the filter status.Green: The filter is doing its job, providing you with a cleaner, fresher drink.
Yellow: The water is still being filtered but will need to be replaced shortly.
Red: The filter has reached 100% of its usable life and should be replaced promptly.

How do I reset the visual filter monitor light?
Enhanced bottle filling stations include FillSafe™ recognition, a feature that detects when a new Elkay filter is installed and automatically resets the filter monitor light back to green. Original bottle filling stations require just a few easy steps. Click here to watch our instruction video.
 
How easy is it to change the filter?

Replacing your filter is as easy as 1, 2, 3!

Turn off the water supply; then dispense water to relieve pressure (through either the bubbler or the bottle filler).
Turn the used filter clockwise, a 1/4 turn to remove from the filter head and dispose. Remove red cap from new filter.
Insert the new filter into the existing filter head and turn fully, counterclockwise. Make sure you can read the blue label on the front of the filter once installed.
Enhanced models feature our FillSafe™ filter recognition that automatically identifies when a new filter is present and updates the LED light back to green. Click here to view the video tutorial.

Where do I buy filters?
The filters are designed and manufactured to work with Elkay units and provide optimum performance. To purchase filters, check out our Shop, email sales@usaenv.com, or call 619-736-0119.

Question 3

Savings

Accepted Answer

Why should I install an Elkay bottle filling station?
Elkay ezH2O® bottle filling stations provide users with convenient, refreshing, great tasting drinking water without the need for disposable plastic bottles. They encourage healthy hydration habits as well as promote sustainability.

Save Money: The cost of disposable, single-serve beverages adds up fast. ezH2O bottle filling stations help reduce or eliminate these costs.

Save Precious Time and Resources: ezH2O bottle filling stations provide water on demand, eliminating the need to purchase and store single-serve beverages.

Save Energy: Models with the programmable refrigeration feature can be powered down during times when the unit is not in use to save on energy costs. Enhanced models also come with low energy LED illumination for an energy efficient touch that helps users see when their bottle is full.

Save the Environment: ezH2O bottle filling stations help reduce the number of disposable plastic bottles that end up in landfills or polluting our oceans. The exclusive Green Ticker™ counts the number of plastic bottles you are saving from waste and displays this right on the unit.

Question 4

Installation

Accepted Answer

Where can bottle filling stations be installed?
Everywhere! Our comprehensive portfolio of bottle filling stations means that we are sure to have a model to fit your needs. Elkay's ezH2O® bottle filling stations are ideal for many environments both indoor and outdoor including education, commercial, health care, fitness clubs and hospitality and more. We provide solutions for wall mount, inwall and outdoor applications and offer a variety of models such as energy efficient, vandal resistant, mechanical, surface mount and architectural.
 
Who can install a bottle filling station?
USA Environmental Services partners with Elkay authorized service personnel to ensure quality installation. Call 619-736-0019 or email sales@usaenv.com to learn more about the Elkay Installation Services Program. 
 
How easy is it to replace existing drinking water fixtures with an ezH2O® bottle filling station?
It depends on the type, style and location of your current water delivery fixture. USA Environmental Services will set you up with a local representative who can provide an assessment of your site and current fixtures and suggest the best option for your specific needs. 
 
How long does it take to install a bottle filling station?
On average, it takes approximately 1-2 hours to complete a retrofit installation using existing plumbing.
 
How much water pressure is required?
ezH2O® bottle filling stations are designed to operate on 20 psi to 105 psi supply line pressure. Our bi-level non-filtered units require a minimum of 40 psi supply line pressure to ensure adequate stream height from each bubbler when activated simultaneously. Bi-level filtered models, regardless of supply line pressure, cannot provide adequate stream height from each bubbler when activated simultaneously. Please consult our specification sheet for the detailed specifications for the model you are considering.

Question 5

Lead

Accepted Answer

What is lead? Where does it come from?
For centuries, lead has been widely used in plumbing systems that transport water. Despite changes in plumbing codes making it illegal to use lead pipes or solder, lead is still found in older pipes, solder and brass fittings in existing plumbing systems. Lead is toxic and continuous exposure can cause a variety of health problems, especially in infants and children. Please visit epa.gov/lead to learn more.

Do your products reduce lead?
The WaterSentry® Plus and WaterSentry VII filtration systems reduce lead to meet the requirements necessary to achieve our NSF/ANSI 53 certification, making the water cleaner and healthier.

Water delivery product examples include:

Elkay Filtered Bottle Filling Stations.
Elkay Filtered Water Coolers.

The filters are also sold separately and can be retrofitted onto any existing Elkay or non-Elkay branded water cooler, fountain or bottle filling station with Elkay’s vandal-resistant retrofit filtration kit. Kits are available with and without a filter status monitor and alert.

Do your products contain lead?
No. Our drinking water products have been lead free for more than two decades. They are certified to NSF/ANSI 372 as lead free by the Water Quality Association.

How does Elkay test its filters?
Elkay tests and certifies our filters to NSF/ANSI Standard 53."NSF/ANSI Standard 53 for Drinking Water Treatment Units is the nationally recognized standard for evaluating and certifying drinking water treatment systems for the reduction of contaminants from drinking water. Water filters are tested and certified to NSF/ANSI 53 to ensure they reduce contaminants, including lead, per the requirements of the standard" (Certified Product Listing, NSF).

Question 6

Operation

Accepted Answer

What type of maintenance and cleaning is required?
See Care and Cleaning.

How can I tell if the bottle filling station is being used?
You can tell how much water is being consumed from data provided by the Green Ticker™ feature on the unit. The Green Ticker counts the number of 20 oz. single-use water bottles saved from waste by using reusable bottles and cups at the ezH2O®.

I’m getting an error message scrolling across my bottle counter area (Green Ticker™). How do I know what it means?
In your user manual, there is a table that explains each error code and what the cause of that particular error code is for repair purposes. You can find a copy of your user manual by searching your specific SKU on our website. Simply type the SKU into the search box in the upper right corner. When the page appears, click on the Downloads tab to access your user manual.

Where is the data tag located on the bottle filling station?
The serial data tag is located on the bottom of the cooler. Previously, there was a separate tag for the bottle filler and an additional one on the cooler. We have consolidated it into one tag on the underside of the cooler basin.

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